Turnaround time for email at SE?
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piratebruce
Multiple Donor
Joined: Wed Jan 09, 2008 12:28 am Posts: 1055 Location: Melbourne, AUSTRALIA
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Re: Turnaround time for email at SE?
Couldnt help but notice Emmetts little remark about new T Shirts soon, looking forward to that, a few more will be winging their way "down under" the moment they come out.
_________________ Bruce Jacques Melbourne Australia.
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Wed May 14, 2014 10:23 am |
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mattio
Member
Joined: Thu Aug 13, 2009 7:07 am Posts: 70 Location: Seattle, Washington
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Re: Turnaround time for email at SE?
I have always receive the utmost responsiveness and service from SE when I phone them. Sometimes I get a response via email to clarify something but if I phone in my question, request or order, they always respond. As the other folks have commented, SE is a small business, and in this day and age everyone could stand to have a little more patience because of it.
_________________ "Let's face it. We would all play like him, if we could." -John Coltrane on Stan Getz Tarara 188 - Railboard R6248
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Thu May 15, 2014 1:40 pm |
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Jayesskerr
Elite Contributor
Joined: Sun May 18, 2014 9:43 am Posts: 4039
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Re: Turnaround time for email at SE?
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_________________ GUITAR RULES https://www.facebook.com/scottsguitarstuffMy FB Page
Last edited by Jayesskerr on Tue Mar 20, 2018 7:11 am, edited 1 time in total.
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Sun May 18, 2014 10:37 am |
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Jayesskerr
Elite Contributor
Joined: Sun May 18, 2014 9:43 am Posts: 4039
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Re: Turnaround time for email at SE?
....AAAAAAND resolved. The phone is the way to go. The folks at Stick Ent are just super busy and a little behind on their emails. My Railboard is confirmed, and I bought all of the instructional materials i could get my hands on. Easy to deal with, very simple. Having troubles with Email? Just phone 'em!
Now I just have to wait for my board... hahaha the hard part!
_________________ GUITAR RULES https://www.facebook.com/scottsguitarstuffMy FB Page
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Mon May 19, 2014 12:13 pm |
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Luc
Multiple Donor
Joined: Thu Mar 15, 2012 6:59 am Posts: 2593 Location: Maine
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Re: Turnaround time for email at SE?
Jayesskerr wrote: Now I just have to wait for my board... hahaha the hard part! Aye, there's the rub. Congratulations, and make sure you take & share plenty of pix and/or video!
_________________ Luc Bergeron #R6453 Railboard http://www.LucBergeronMusic.com http://www.facebook.com/LucBergeronMusic
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Mon May 19, 2014 2:01 pm |
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Jayesskerr
Elite Contributor
Joined: Sun May 18, 2014 9:43 am Posts: 4039
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Re: Turnaround time for email at SE?
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_________________ GUITAR RULES https://www.facebook.com/scottsguitarstuffMy FB Page
Last edited by Jayesskerr on Tue Mar 20, 2018 7:12 am, edited 1 time in total.
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Tue May 20, 2014 7:31 pm |
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Robstafarian
Site Donor
Joined: Sun May 27, 2012 12:55 pm Posts: 2486 Location: Virginia, USA
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Re: Turnaround time for email at SE?
Jayesskerr wrote: Now, just 3-5 months of no sleep... hahaha If it makes you feel any better, I envy the swiftness of your ordering. At best, I have three to five months before my wait for my Stick begins.
Last edited by Robstafarian on Mon Mar 02, 2015 10:21 pm, edited 1 time in total.
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Sun May 25, 2014 11:30 pm |
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Jayesskerr
Elite Contributor
Joined: Sun May 18, 2014 9:43 am Posts: 4039
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Re: Turnaround time for email at SE?
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_________________ GUITAR RULES https://www.facebook.com/scottsguitarstuffMy FB Page
Last edited by Jayesskerr on Tue Mar 20, 2018 7:12 am, edited 1 time in total.
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Mon May 26, 2014 4:23 pm |
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Robstafarian
Site Donor
Joined: Sun May 27, 2012 12:55 pm Posts: 2486 Location: Virginia, USA
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Re: Turnaround time for email at SE?
Jayesskerr wrote: Oooo ouch. Maybe they Will Start on It earlier? Sorry, that was an awkward reference to having to wait to place my order.
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Tue May 27, 2014 6:04 pm |
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