Found your post by chance and have some comments.
Firstly, allow me to introduce myself. This is Les Fradkin. I own, play and always use a
Ztar Z7S-XPA. My blue Ztar in the videos is one of the original 4 Z7s prototypes.
Now, my white one has Ableton Live clip cueing, which is easier to manage with multi colored fretboard.
My videos on YouTube show some of the things that are possible with a Ztar.
I play Progressive Symphonic Rock. My work with Canon In D has just won the 2014 Best Classical Recording for the Indie Music Channel Awards.
For me, the "feel" of the buttons is much easier than playing guitar, in so far as finger pressure is concerned. But it does take some getting used to, I'm sure.
So now, some responses to your comments:
You wrote: "People don't like to spend time programming it, like how a click of a button changes to several possible tunings. "
Response: Yes, programming it is time intensive. Nothing worthwhile, in music is ever achieved by immediate gratification. But you know that.
You wrote: "It has other issues that will bother people too. You can't get a natural sounding vibrato. It's got expression tape on the back of the neck and an expression strip just under where you'd finger pick the strings. It's also got a keyboard synth style expression joystick none of which will make a blues guitarist happy."
Response: The Ztar is not designed to be expressive with respect to blues stylings. Since I do not operate in that manner, it doesn't bother me. YMMV.
You wrote: "God forbid you ever accidentally touch any of these things while you're playing. Most people turn off the ones they don't intend to use because inevitably you touch all of them by accident much too often. "
Response: Like any other instrument, one must train muscle memory to touch the things you're supposed to and avoid the things you're supposed to avoid. Additionally, you can program the depth of response of each sensor so the result will not be extreme.
You wrote: "Another issue they have is the difficulty prospective buyers have in finding out useful information about their product without drowning in a sea of useless user specific data. Their website has the useful videos buried instead of prominent on page one and even those are piece-meal. "
Response: Because of it's extreme open ended design, the Ztar is all about User specific data. No one else that I have ever seen plays like me and very few of us play like each other. I believe that is a good thing., In fact, that is what makes the Ztar so attractive. For a change, here is an instrument where you can pick the thing up and not copy anybody. What a change from the culture of electric guitar.
You wrote: "I had to spend a lot of time looking for info on Youtube, in reviews, and existing users. Not many customers are going to have that high a level of commitment. If you can't tell most people in 30 seconds why they want you, they're ALL gone. "
Response: The Ztar is a poor choice for those without a high level of commitment. It takes many years to develop technique on the Ztar and that would be the same for the Stick, if I'm not mistaken.
You wrote: "Lastly, they haven't got the customer service thing down yet. They desperately need someone like Emmett with experience to handle it. Their forum is down and seems like it's not coming back. Emmett could totally help them with that. He had an arrangement with Steinberger. Why not Starr Labs too? "
Response: I have never had trouble reaching Harvey Starr for advice, counseling on tunings and such. He has always given me his time. Of course, I did have to read the manual many times to make sense of things, but soon discovered that the manual was written for his specific Ztar style and approach. Once I broke free of that restrictive thinking, all became possible. The videos show this.
You wrote: "My Z7-S didn't come with the power adapter for the Air Wireless system it needs to function correctly and when I plugged in the midi cable from something that was plugged in, it burned out the Air Wireless system. "
Response: I run the Air power hooked up to a laptop with USB. No problems whatsoever there. I have never had the power adapter and have never asked for one.
You wrote: "Fucking hell if I want to send it to them and have them send it back after they've fixed it. Because it was what? more than $3,000 for the instrument and the import duty to Indonesia was about $1,500 not including the air wireless system. "
Response: This is my one negative critique of Starr Labs- things should be fixable in the field. I have often discussed this with them. No change as yet, unfortunately.
You wrote: "Emmett would have prevented any of that nonsense before it ever occurred. I imagine the company is beleaguered with customer inquiries, and existing customer issues which is not only preventable, it's essential for the company to run smoothly and profitably."
Response: At the risk of playing defense, you are comparing apples to potatoes. You do not know what goes on at Starr Labs and it is unfair of you to comment on facts which you do not know. (And no, I do not work for them).
You wrote: "Either they think the website issue isn't important or just can't seem to make the time for it. They're wrong if they think it's not a very high priority of theirs. Emmett could advise them on that too."
Response: They are aware of this issue. And it is a priority. They don't need Emmet to tell them that.
You wrote: "Also, although the gear is not very complex to hook up, I could see a newbie giving up because there wasn't even one piece of documentation to explain how to set it up or what should have arrived with the instrument. A drawing, something... just throw us a bone please."
Response: Hook up drawings are now included with the manual (I drew them). Available in the
support section of their website.
You wrote: "Right now I'm waiting to see if the TV electronics people down the street can fix my burned out Air Wireless system."
Response: Good luck.
You wrote: "My external sound module doesn't have a midi port so I'll have to buy one of those little midi connections or something to finally make it all work. But I wanted WIRELESS. "
Response: Your Air Power can work with batteries. Use it that way for wireless with an external sound module.
That concludes my review of the Z7-S. Videos coming soon to a Stickist.com forum near you.[/quote]
Regards,
Les Fradkin
http://www.lesfradkin.comhttp://www.reverbnation.com/lesfradkinhttps://www.facebook.com/lfradkinhttp://www.youtube.com/user/lfradkin